Privacy Policy — NAGATA

Last updated: August 31, 2026

This privacy policy explains how the NAGATA application ("the app", "we", "our") collects, uses, and protects information. The app is intended solely for authorized individuals to manage their own business operations. By using this app, you agree to the practices described in this policy.

1. Information We Collect

• Account data: name, username, email address, and phone number you provide when registering or using the app.
• Business data: transaction history, orders, sales, payments, and other business records processed through the app.
• Location data: approximate device location when the delivery feature is used, for distance calculation and delivery tracking purposes.
• Device data: device model, operating system version, and other technical information required for the app to function properly.

2. How We Use the Information

The information we collect is used to:

• Provide and operate the app's features for managing your business.
• Process transactions, orders, and deliveries.
• Improve the quality of our services and user experience.
• Contact you regarding the use of the service, when necessary.

3. Information Sharing

We do not sell your personal data to third parties. Information is only shared under the following circumstances:

• With parties directly involved in a transaction (for example, delivery couriers).
• When required by applicable law or regulation.

4. Data Security

We implement reasonable technical and organizational security measures, including encrypted communication (HTTPS) and access controls, to protect your data from unauthorized access, disclosure, or alteration.

5. Data Retention

Data is retained for as long as necessary to provide the service and comply with legal obligations. Account and business data are stored on our servers and can only be accessed by authorized parties.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To make such a request, please contact us using the details below.

7. Changes to This Policy

We may update this privacy policy from time to time. Changes will be announced through the app or on this page.

8. Contact Us

If you have any questions about this privacy policy, please contact us at: support@nagata.id